Billing

BCBST Has New Mailing Address

Tuesday, 08 December 2009 12:03

Effective immediately, BlueCross BlueShield of Tennessee (BCBST) has a new claims mailing address and will no longer use a PO Box number. The new claims address for BCBST is:

BlueCross BlueShield of Tennessee
1 Cameron Hill Circle, Suite 0002
Chattanooga, TN 37402-0002

Please Note: The new address has been updated in MPLN's Symphony WebOrder system, so please choose this new address. Also, although the back of your patients' insurance cards may still indicate the old PO Box address, it is not correct. Any mail sent to the former BCBST PO Box address will be returned to sender.

Billing

Tuesday, 07 July 2009 08:50

At MPLN, we work with each client to set up the best method of payment for them and their patients. The forms of payment we accept are listed below. In addition, patients have the option to pay their laboratory bill online.

Client Billing
Direct Patient Billing
Medicare
Third Party Insurance

Participating Insurance Providers

MPLN is a member of insurance networks across the country. For a complete list of our participating insurance providers, please contact a client service specialist at 800.932.2943.

Billing Options

Monday, 29 June 2009 08:22

Insurance & Third Party Billing

For MPLN to bill an insurance company or third party administrator, be sure to include the following information on the requisition form:

Patient's insurance information
All applicable diagnostic codes in ICD-9 format

Patients are responsible for co-payments, deductibles and/or outstanding balances not covered by insurance. If your patient has a question about their laboratory bill, they are welcome to call MPLN directly.

Patient Billing

We can bill patients directly if the test requisition form is complete and includes the responsible party's name, address and telephone number. Patients can pay their bill online from MPLN and its division, Ascendant Medical Laboratory, by clicking here.

Client Billing

Our facility fee schedule may be discounted based on a client’s total test volume with MPLN and its subsidiaries. Clients are billed on a monthly basis by an itemized invoice, terms are payable upon receipt. Any adjustments are shown on the following month’s statement. Clients who have collections past due 90 days are sent a written notification.

If you have any questions, please call the client billing department at 865.380.9746 or 800.932.2943.

Credit Card Payment

Tuesday, 09 June 2009 12:37

This secure payment method allows patients to pay their bill from MPLN or its subsidiary, Ascendant Medical Laboratory, online at their convenience. Visa, Mastercard and Discover are all accepted.

To obtain record of payment, there is an online option to request an e-mailed receipt. If you have any questions, please contact the billing department at 800.600.1274.