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Billing & Payments

Table Of Contents

No Surprise Billing

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

Learn more about the No Surprise Billing Act

COVID-19 Cash Price

In accordance with the Coronavirus Aid, Relief, and Economic Security Act, (CARES Act) Section 3202 the cash price for high-throughput COVID-19 diagnostic laboratory testing is $100 per test.

Notice of Compliance

MPLN adheres to the guidelines set forth by CMS and Commercial insurance plans. Please see our Notice of Compliance below for additional information regarding payer requirements and client billing of testing.

Notice of Compliance

Online Payments

Use the form below to make an online payment with a credit card or PayPal account.

Account Number

Palmetto GBA awarded MAC contract / Z-codes

Effective February 26, 2018, Palmetto GBA was awarded the MAC contract for Tennessee, Alabama and Georgia. Palmetto GBA and Palmetto MolDx have specific requirements for the billing of Molecular procedures which require z-codes to be added to the molecular test prior to claim submission.

Code Category/Description 2019 MolDX CPT Code Range
Tier I 81105-81383
Tier 2 81400-81408
Genomic Sequencing Procedures 81410-81471
Molecular Multianalyte Assays (MAAA) All Codes
PLA All Codes
Not Otherwise Classified 81479

In order to have access to the z-codes for our tests, each hospital or laboratory organization will need to register with the DEX Diagnostic Exchange. This can be done by visiting

Medicare, Medicaid & ABN

Medicare ABN Form

Advanced Beneficiary Notice Form (English)
Advanced Beneficiary Notice Form (Spanish)
Advanced Beneficiary Notice Instructions

Medical necessity guidelines are provided by Centers for Medicare & Medicaid (CMS). MPLN encourages clients to utilize an Advanced Beneficiary Notice (ABN) on any laboratory procedure that Medicare may not deem as medically necessary. Without a signed ABN on file, MPLN reserves the right to bill the client for any tests deemed not medically necessary.

MPLN bills Medicare through Palmetto GBA in Tennessee and Virginia. MPLN accept Medicare's allowed rates as 100% of payment. If Medicare pays only a co-insurance amount of the allowed Medicare rate, or if the patient's deductible is not met, then the patient is responsible for the difference. MPLN accepts the Medicaid allowed rate as full payment. We are enrolled in the following state Medicaid programs: Alabama, Florida, Georgia, Kentucky, North Carolina, Maryland, South Carolina, Tennessee, Virginia, and West Virginia.

At MPLN, we work with each client to set up the best method of payment for them and their patients. The forms of payment we accept are listed below. In addition, patients have the option to pay their laboratory bill online.

Insurance & Third Party Billing

For MPLN to bill an insurance company or third party administrator, be sure to include the following information on the requisition form:

  • Patient's insurance information
  • All applicable diagnostic codes in ICD-10 format

Patients are responsible for co-payments, deductibles and/or outstanding balances not covered by insurance. If your patient has a question about their laboratory bill, he or she is welcome to call MPLN directly.

Participating Insurance

MPLN is a member of insurance networks across the country. Below you will find the current list of our participating insurance providers. TN and VA participating and non-participating Insurance providers (AUG2022)

Patient Billing

We can bill patients directly if the test requisition form is complete and includes the responsible party's name, address and telephone number.

Client Billing

Our facility fee schedule may be discounted based on a client’s total test volume with MPLN and its subsidiaries. Clients are billed on a monthly basis by an itemized invoice and terms are payable upon receipt. Any adjustments are shown on the following month’s statement. Clients who have collections past due 90 days are sent a written notification. If you have any questions, please call the client billing department at 865.380.9746

CPT Codes

The Current Procedural Terminology (CPT) Codes that MPLN provides in its reports and other literature are based on our interpretation of CPT code requirements and are subject to review and change. It is our clients' responsibility to verify the accuracy of the codes listed and assign value based on reimbursement for your area. If you have questions about usage of CPT codes, contact your Medicare carrier.